Registration and Refund Policy

Registration Policy

  • Fees for late registrations will not be prorated. 
  • A government issued birth certificate is required for all participants five years and younger before registration will be accepted.
  • The Recreation Department reserves the right to cancel or postpone programs due to an insufficient number of participants.
  • Parents/guardians may register for immediate family members only. Each adult must sign form.
  • If there is a problem with your registration, we will try to contact you by phone or email. If we cannot reach you, the registration form will be returned by mail and your place in the program cannot be saved. Be sure to include a valid daytime phone number on all registration forms.
  • Registration is not complete until a confirmation email receipt has been issued.
  • The Recreation Department is not responsible for lost or late mail or faxes.
  • The program number for each offering is listed with the description. This program number is essential for processing registrations.
  • Participants or their parents (if participant is a minor) permit the taking of photos, audio and video tapes during the Recreation Department activities for publication and use as the department deems necessary.
  • Parents are welcome to attend their child's first and last class only. You will not be allowed to remain in the classroom any other days.
  • Participants registering for strenuous activities are encouraged to seek a physician's approval.
  • All registration forms must be signed. Those without signatures will be returned to the sender, thereby jeopardizing registration and program placement.
  • Proof of residency is required for all registrants. Falsification of residency may be grounds for nonrefundable expulsion from program or membership.
  • A $25 service charge will be assessed on all rejected credit card payments, and $40 service charge on all returned checks.
  • The Recreation Department reserves the right to suspend participation in activities of customers whose account is in "bad standing" until all fees are paid. Failure to pay may result in collection costs being added to outstanding balance.
A request for ADA modifications or assistance at a program is required at the time of registration. Please mark the ADA box on the registration form. Early registration, along with a request for accommodation, is strongly suggested to assure that appropriate modifications are secured prior to the start of the program. We recommend at least two weeks is needed to have modifications in place. Please see our most recent program guide for more details on ADA and Inclusion.

Refund Policy

  • All withdrawal requests must be made before the start of the second class and cannot be done online. 
  • No refund will be granted after the second meeting of the program or without written medical excuse prior to completion of the program.
  • All refunds, including online registration, must be made in person at either administration office.
  • A $5.00 administrative charge will be assessed per program for all refunds over $5.00 including refunds for medical reasons.
  • Refunds will not be issued if the refund amount is $5.00 or less. Monies will be left on customer’s account.
  • Refunds will not be given on special events, workshops or certain trips less than seven days prior to the date of the program.
  • No refunds will be given for adult sports leagues.
  • The online $2.50 convenience fee is non-refundable.
  • When any program is cancelled or changed by the Recreation Department, a full refund will be given on the program. Please note: the $2.50 online convenience fee is non-refundable.
  • Medical excuses will result in a prorated refund based upon the number of classes held prior to the date listed on the physician’s excuse.
  • Please allow four to six weeks for the refund check to arrive. These may not be cashed at Village Hall.